Telenor makes SIM registration available at 20,000 retail shops nationwide

  • More online self-registration options in coming weeks

26th September, 2016, Yangon – Telenor Myanmar Limited’s (“Telenor”) has designated 20,000 points-of-sale across the country to help customers in many parts of the country either check their SIM registration status or register their SIMs quickly and easily.

These services will be available at 20,000 designated points-of-sale (POS) decorated with ‘SIM Registration Available’ signage. Telenor’s 90 branded shops in major cities and towns throughout the country will also continue to provide SIM registration services. Customers who wish to change SIM ownership status may do so at these branded shops.

Telenor will, in early October, introduce additional online self-registration channels in order to help customers register via option of their choice. To date, Telenor has introduced multiple channels to customers for checking their SIM card registration status. Customers may check their SIM registration status by dialling *979*3*3#; or by visiting any of Telenor’s close to 90 branded shops and designated POSs; or by calling Telenor’s Call Center; or by sending ‘REG’ to “500”.

SIM registration is a requirement mandated by law, and the Ministry of Transport and Communications recently announced that all mobile SIM cards are to be registered by 31st March 2017. To register, subscribers are required to provide a copy of their national registration card (passport for foreigners) or other applicable identity cards, and to fill up a simple customer acquisition form. The process may be completed within minutes, at no charge.

Telenor customers will receive ongoing information on SIM registration in the coming months, through public announcements, social media, and via SMS where related.


Alex Nyi Nyi Aung
Corporate Communications, Telenor Myanmar Ltd