Telenor introduces updated Mobile Health App in remote rural areas

• Updated version recently launched in Chin State to serve people with limited access to health facilities and information

13thMarch 2017, Yangon - Telenor Myanmar Limited (“Telenor”) introduces its updated mobile health App ‘Mate’, jointly developed with Marie Stopes Myanmar, in remote rural areas of Myanmar to help people easily access much needed health advices.

“Access to health facilities and information in rural and mountainous areas is still a big challenge and we are pleased to introduce the App to underserved individuals and households who have difficult access to healthcare services and information. As Telenor’s network footprint is covering all states and regions many more people especially in rural and remote areas are now able to download the App easily. So far the App has attracted more than 60,000 downloads and we expect the number to be higher gradually,” said Min Thu, Head of Business Sustainability at Telenor Myanmar.

About 70 per cent of Myanmar’s close to 52millionpopulation live in rural areas where access to healthcare services and advices is a challenge for many people. Ratio of health workers for every 1,000 persons is still less than the World Health Organiztion’s standard of 2.3 in Myanmar. Through this joint initiative, Telenor and Marie Stopes Myanmar aim to serve individuals and expectants and mothers with a range of health care advices.

Recently, Telenor introduced the App in Chin State during the 20th Chin National Day celebration held in late February and helped more than 250 users install the App.

Mate App was originally launched in May 2015 and firstly updated in May 2016 to include more information. The App provides essential reproductive health information to youth, pregnant women and families in rural areas. The latest version features an improved user interface, updated news articles, and a direct dial to the hotline number. Throughthe latest version hundreds of hotline calls are received monthly. The app also serves as a training aide for Marie Stopes Myanmar health workers during their outreach and also as an individual learning and consultation resource.

“This is a really useful App to help raise awareness of both men and women on sexual and reproductive health: including but not limited to maternal and child wellbeing. The App can also enhance their knowledge and correct the wrong perception. I trust women will also find it as a valuable knowledge hub. We have already introduced the App in 37 townships nationwide and conducted several outreach trainings,” said Dr. Khun Thi Ha, mHealth Coordinator at Marie Stopes Myanmar.

Mate App is developed as part of Telenor’s Corporate Responsibility initiatives in Myanmar. The initiatives also include Telenor’s Light Houses for promoting digital literacy; Safe Internet for All outreach to help people use Internet in a safer and more responsible way; Myanmar Mobile Education Project providing non-formal education to underprivileged children; humanitarian relief support for disaster-affected communities and special Numbers Auctions acting as a platform to generate donations for various social organizations.

Mate App is available to download at

For media enquiries, please contact:

Alex Nyi Nyi Aung (Mr.)
Corporate Communications
Telenor Myanmar