• My Telenor

Telenor BroadBand

Cost Control

  • Fixed price per month for chosen service
  • Same price no matter how much you use it– subject to Fair Usage Policy
  • No Annual Charges

Always Stable Quality

  • Internet will be delivered with stable quality and speed
  • Internet speed will not be affected during peak hours
  • Service is available during power outage because Telenor Broadband has a local power back up that guarantees that the service can be delivered during a power outage of up to 8 hours. (Hardware/Router in apartment is customers responsibility for power)

Speed Differentiation

  • Offer in different speeds with different prices
  • For different price plan of service – will have different ability for no. of people that can use service with good experience.
  • Then put table mentioned about different plans

Telenor Broadband 2

  • Speed: 2 Mbps
  • Description:
    • 24/7 services
    • Worry free
    • Single use / Couple use
    • Telephone Video quality

Telenor Broadband 6

  • Speed: 6 Mbps
  • Description:
    • 24/7 services
    • Worry free
    • Family user
    • TV Video quality

Telenor Broadband Terms & Conditions

Terms and Conditions are a binding legal agreement between Telenor Myanmar Limited, a company constituted under the laws of Myanmar with registration number 387, FC 2013/2015 and having its registered office at No 40, Sattmu-1 Road, Bahan Township, Yangon (referred to as Telenor) and you (referred to as You or Customer).
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Telenor Broadband Fair Usage Policy

Fair Usage Policy ("Policy") sets out an acceptable level of conduct between Telenor and Telenor Broadband(both shall be referred to as "Telenor") and its customers using the Telenor Broadband internet Services. Telenor believes that all internet users should be responsible in their usage and how it affects other users.
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Most frequently asked questions

Telenor Broadband has a local power back up that guarantees that the service can be delivered during a power outage of up to 8 hours. (Hardware/Router in apartment is customers responsibility for power)
“Can surf as much as you want”
  • With Telenor Broadband you can surf as much as you like in the speed that you have chosen for your service.
  • All customers get a Wifi router that enables customers to do mobile surfing as well as fixed surfing using a cable to a computer or other device.
Yes, Telenor Broadband services are offered in different speeds and different prices. For different price plan of service – will have different ability for no. of people that can use service.
All customers that sign up will get a free trail period for higher service to be able to learn and see what it provides. Customer that signs up in the first wave will get a 4 weeks trial period and customers that sign up in the second sales wave will get a 2 weeks trial period.
No, prices for Telenor Broadband services are 5 to 10 times lower than competitors in market.
There are no Annual Charges for Telenor Broadband services.
Telenor Myanmar provides Affordable, worry-free and future proof broadband.
TM Broadband will be installed with a fiber connection that can handle speeds up to 1 Gigabit. This means that Quality and Speed guarantees ability for gaming, watching streamed TV/movies.
The network is very stable and the speed to the router will always be the same, you can connect many users to the router but more users will affect the experience for each user. Try the free product that has no obligations to get your own experience of the service
Yes, you may use as much data as you want but you are not allowed to share or resell the service
No, the CS opening times are planned from 7am to 11pm
If the network should be down for a long time (longer than a week) there will be a compensation for paying customer. Actual terms will be presented in the contract that will be used if customer wants to sign for a service after the trial period
There is no charge for the router if the customer chooses to start paying for any service after the trial period. If the customer chooses not to start paying Telenor has the right to collect the router
Everybody will get to try the 6 Mbps service
The benefit is that everybody, including the owner, gets the chance to have a hassle free high speed internet with a fixed price which is only offered in two areas of Yangon and also with a special offer that takes away the installation cost.
As this is a FIXED service it is specifically connected to your house/apartment which means that it is not possible to move. IF you move to another are where Telenor is providing fixed services then you will be able to subscribe from there as well
The free trial period is one month from activation and as there is no obligation the service will shut down automatically if the customer don’t choose to start paying. If the user starts paying we till charge per month which means that the service will work for the time the customer subscribes.
A solution that makes it easy for you to be customer will be provided
Prepaid for now
The service to the wall outlet will work during a power outage of up to 8 hours. BUT the router that creates the wifi has to be connected to a UPS which is the customers responsibility to enable the wire less services to work
Fixed price, always good connection… Try one month to experience
Very, Telenor Broadband has a dedicated speed only for you and you can connect a cable in your outlet/router to guarantee the best speed. In your own wifi you will also be able to decide the amount of users on your connection. The router is also much closer to you which is important as all walls and distance has a negative impact on the quality of the service.
If you sign up for the free trial installation we will install within a month from sign. If you sign up after that and your building already has Telenor Broadband we install within 14 days
The installation in your apartment takes between 1-4 hours
Telenor will provide an installation with the least impact as possible on your house and if drilling is not possible we will try to find another solution to install the services.