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Associate/Expert, CBS & Postpaid

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Telenor Myanmar is now recruiting top talents to develop and lead new teams.

Associate/Expert, CBS & Postpaid

CAREER OBJECTIVE

To provide functional support for postpaid modules and to perform basic planning and project management activities for CBS & VAS operations.

YOUR RESPONSIBILITIES

  • Provide 24x7 support to all internal customers to solve any kind of issue related to the system(s) and application(s) in the area responsible for:
  • Perform periodic check on the process in the area responsible for, to ensure data integrity and audit review in the area responsible for according to the business needs required schedule
  • Be responsible for tariff changes and configuration of new promotions, products, roaming partners
  • Be responsible for periodic reconciliation of data between the system(s) responsible for, and network elements, in order to synchronize the data
  • Ensure to meet quality and performance KPI with supporting documents
  • Ensure that the respective management is informed on all critical issues pertaining to the area responsible for
  • Provide and manage support on special project as and when assigned by seniors and superiors
  • Process Call Rating Setup (Rate plans, Tariff, Holiday setup, etc.)
  • Support for Bill Review and ensure Bill Run smoothly, any recoveries for additional requirements (ex: script to waive particular charges)/ bugs (Ex: Wrong allowance deduction), Extract and Archiving, Modifications to Extraction script
  • Perform tariff setup, suspended call monitoring, resolution and reporting, overview the operation of all steps of calls processing is smooth and error free, perform any recoveries required, investigation and assistance in Fraud cases

QUALIFICATIONS

  • Bachelor degree or equivalent in IT or other relevant discipline
  • Minimum 5 years of experience on Billing and Charging Platform
  • Proven experience as billing specialist
  • Good knowledge of UNIX/LINUX, Oracle, SQL
  • Excellent command of both written and verbal English

EMPLOYMENT TYPE

Permanent, Full-time


TO APPLY:

Please submit your application to hr.myanmar@telenor.com.mm