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It means that customer will not fallback to 3G/2G network while making/receiving calls. Normal 4G customers who are not using VoLTE, will fall back to 3G/2G network while making/receiving calls.
VoLTE network offers less call setup time to make a call. Call setup time improves from 5-8 seconds to 1-4 seconds depending on the type of calls (i.e.; VoLTE to VoTE, VoLTE to Non-VoLTE or VoLTE to landlines).
Crystal-clear HD-quality voice calls by using VoLTE service
(Minimum handset firmware requirement to enjoy VoLTE services)
Please check the list below for the VoLTE compatible Handsets Brands and its model.
iPhone 11 series
iPhone 11 Pro
iPhone 11 Pro Max
iPhone X series
iPhone Xs Max
iPhone 8 series
iPhone 8 Plus
iPhone 7 series
iPhone 7 Plus
iPhone 6 series
iPhone 6s Plus
iPhone SE series
A260G (A2 Core)
Note 10 Lite
P 30 Pro
P 30 Lite
Mate 10 Pro
Mate 20 Pro
Mate 30 Pro
Y9 Prime 2019
V 15 Pro
V 17 Pro
Redmi Note 6 pro
Redmi note 9
Mi 9 lite
Voice over Long-Term Evolution (VoLTE) means making voice calls over a 4G/LTE network, rather than 2G or 3G connections which are usually used. Utilizing IMS (IP Multimedia Service) technology, it is a digital packet voice service delivered over IP (Internet Protocol) via an LTE access network. This approach results in the voice service being delivered as data flows within the LTE network, which provides users with a number of advantages compared to other existing voice call networks.
1. Go to ‘Setting >> General >> Software Update and it will check for update.
2. Please update latest iOS version 13.3.
3. Please make sure to update ‘Carrier setting’ to get latest carrier bundle of Telenor Myanmar 40.1.
Go to Setting >> General >> About and it will show Carrier >> Telenor Myanmar 40.1
Go to Setting >> Cellular>> Cellular Data Options>>Voice & Data and check 4G,VoLTE off.
No option to make VoLTE video call on iPhone.
When making a call after VoLTE has been enabled, it will not fallback to CS (3G).
In the case of customers using unlimited internet and the speed is being reduced when reach FUP, ‘4G calling VoLTE’ for both video and voice call will be available normally since ‘4G calling VoLTE’ does not deduct from package.
It cannot because ‘4G calling VoLTE video cannot connect to different service provider networks (including the international calling). However, 4G calling VoLTE voice call can connect to different service provider Networks (including the international calling).
For VoLTE roaming, please refer to detail at International Services.
If your question about VoLTE is not listed above, please kindly contact “Telenor Messenger or Telenor Call Center”.