It means that customer will not fallback to 3G/2G network while making/receiving calls. Normal 4G customers who are not using VoLTE, will fall back to 3G/2G network while making/receiving calls.
VoLTE network offers less call setup time to make a call. Call setup time improves from 5-8 seconds to 1-4 seconds depending on the type of calls (i.e.; VoLTE to VoTE, VoLTE to Non-VoLTE or VoLTE to landlines).
Crystal-clear HD-quality voice calls by using VoLTE service
(Minimum handset firmware requirement to enjoy VoLTE services)
Please check the list below for the VoLTE compatible Handsets Brands and its model.
iPhone 11 series
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone X series
iPhone Xs
iPhone Xs Max
iPhone XR
iPhone X
iPhone 8 series
iPhone 8
iPhone 8 Plus
iPhone 7 series
iPhone 7
iPhone 7 Plus
iPhone 6 series
iPhone 6s
iPhone 6s Plus
iPhone SE series
iPhone SE
A series
A21s
Galaxy A8
A6+
A7 2018
A9 2018
A30
A50
A10
A20
A70
A260G (A2 Core)
A8 Star
A80
A10s
A20s
A30s
A50s
A51
A71
A11
A01
S series
S8
S8 Plus
S9+
S9
S10e
S10
S10+
S20 Plus
S20 Ultra
S20
Note series
Note8
Note 9
Note 10
Note 10+
Note 10 Lite
J series
J8 2018
J2 Core
J4+
J6+
Z Flip
P series
P10 PLUS
P10
P20
P20pro
P 30 Pro
P 30 Lite
P 30c
Mate series
Mate 9
Mate 10 Pro
Mate 20
Mate 20 Pro
Mate 30 Pro
Y series
Y8p
Y9 2019
Y9 Prime 2019
Y Max
Y7p
Y6P
Nova series
nova 3
nova 3i
nova 3e
nova 5T
nova2i
nova 7i
V series
V9
V 15 Pro
V 17 Pro
V19
Y series
Y 17
Y 15
Y90
Y12
Y 11
Y 19
Y91c(2020)
Y50
S series
S1 Prime
S1
S1 Pro
Redmi series
Redmi 6
Redmi 6A
Redmi Note 6 pro
Redmi note 9
Mi series
Mi 8
Mi8 Lite
Mi Max3
Mi 9 lite
Mi 10
A series
A11k
A9 2020
A5 2020
A31
A52
A92
Reno series
Reno2
Reno 2F
Reno3
Reno3 Pro
F series
F15
HONOR 9X
Voice over Long-Term Evolution (VoLTE) means making voice calls over a 4G/LTE network, rather than 2G or 3G connections which are usually used. Utilizing IMS (IP Multimedia Service) technology, it is a digital packet voice service delivered over IP (Internet Protocol) via an LTE access network. This approach results in the voice service being delivered as data flows within the LTE network, which provides users with a number of advantages compared to other existing voice call networks.
1. Go to ‘Setting >> General >> Software Update and it will check for update.
2. Please update latest iOS version 13.3.
3. Please make sure to update ‘Carrier setting’ to get latest carrier bundle of Telenor Myanmar 40.1.
Go to Setting >> General >> About and it will show Carrier >> Telenor Myanmar 40.1
Go to Setting >> Cellular>> Cellular Data Options>>Voice & Data and check 4G,VoLTE off.
No option to make VoLTE video call on iPhone.
When making a call after VoLTE has been enabled, it will not fallback to CS (3G).
In the case of customers using unlimited internet and the speed is being reduced when reach FUP, ‘4G calling VoLTE’ for both video and voice call will be available normally since ‘4G calling VoLTE’ does not deduct from package.
It cannot because ‘4G calling VoLTE video cannot connect to different service provider networks (including the international calling). However, 4G calling VoLTE voice call can connect to different service provider Networks (including the international calling).
For VoLTE roaming, please refer to detail at International Services.
If your question about VoLTE is not listed above, please kindly contact “Telenor Messenger or Telenor Call Center”.
