telenor_myanmar_snake-ladder
telenor_myanmar_snake-ladder

Shal Play, Shal Win Snake & Ladder is a new Telenor App exclusive lucky draw campaign for Telenor users. Customers who bought any package from Telenor will have a chance to play this game on MyTelenor app to win more than 110,000 daily prizes and many mega prizes , like handsets, iPads, TV, air tickets, electronic accessories, discount coupons and many more.

Mega Prize

Grand Prize winners will be picked after campaign period 90 days.

(20)

SAMSUNG 43" Smart TV

(40)

IPad

(40)

Singapore Air Ticket

(3)

Daily Instant Prize

The below are the daily prizes customers can win.

Daily Gifts

Power Bank

Bluetooth Speaker

Handset

Earphone

In partnership with SHOP.com.mm

Discount Coupons

YKKO Restaurant

  • FREE Steamed Chicken Sichet (worth of 2,500 Ks) with min. purchase of 12,500 Ks (excl.tax)
  • FREE Fried Wanton Stuff with Chicken (worth of 2,200 Ks) with min. purchase of 12,500 Ks (excl.tax)
  • FREE Strawberry Ice Cream (worth of 1,200 Ks) with min. purchase of 12,500 Ks (excl.tax)

Oway Travel

  • 5,000Ks off on minimum purchase of 40,000Ks for Domestic Flights
  • 10,000Ks off on minimum purchase of 100,000Ks for International Flights
  • 5,000Ks off on minimum purchase of 30,000Ks for Hotels
  • 2,500Ks off on minimum purchase of 15,000Ks for Express Bus

How to Claim

Customer Journey

Previous Next

JOOX

SHOP.com.mm

YKKO

YKKO Restaurant

  • Show the Coupon Codes and redeem the discount.
  • Promo Codes are valid 7 days after coupon code received date.

Oway

Frequently Asked Questions
What is “Shal Play, Shal WIN Snake & Ladder”?

Shal Play, Shal WIN Snake & Ladder is a new MyTelenor App (exclusive) campaign for Telenor Myanmar Prepaid customers. In this campaign, customers have chance to Win many daily prizes and grand prizes post the campaign period.

How Can I play Shal Play, Shal WIN Snake & Ladder?

First, customer need to purchase a pack from any Channels (App, Wowbox, USSD, SMS and Eload…etc). Then customer need to open the MyTelenor app& click on Snake & Ladder card to get the Dice. Available Dice counts will differ based on customer’s pack purchase amount as per below,

< 400 Ks            = 1 coupon
400 – 1000 Ks   = 2 coupons
1001 – 3000 Ks = 3 coupons
> 3000 Ks          = 5 coupons

Customers can check their earned Dice counts in MyTelenor App, within 48 hours after pack purchase from any channels.Received Dice counts will be expired on the campaign end date.

How Can I Play Shal Play, Shal WIN Snake & Ladder?

One Dice count can dice one time by tapping Dice Count area button.

What are the Prizes for Shal Play, Shal WIN Snake & Ladder?

Daily Prizes

  1. (YKKO) FREE Steamed Chicken Sichet (worth of 2,500 Ks) with min. purchase of 12,500 Ks (exclusive of Tax)
  2. (YKKO) FREE Fried Wanton Stuff with Chicken (worth of 2,200 Ks) with min. purchase of 12,500 Ks (exclusive of Tax)
  3. (YKKO) FREE Strawberry Ice Cream (worth of 1,200 Ks) with min. purchase of 12,500 Ks (exclusive of Tax)
  4. (OWAY) 5,000Ks off on minimum purchase of 40,000Ks for Domestic Flights
  5. (OWAY) 10,000Ks off on minimum purchase of 100,000Ks for International Flights
  6. (OWAY) 5,000Ks off on minimum purchase of 30,000Ks for Hotels
  7. (OWAY) 2,500Ks off on minimum purchase of 15,000Ks for Express Bus
  8. Free Handset
  9. Free Bluetooth Speaker
  10. Free power bank
  11. Free Earphone

Mega Prizes

  1. OppoF11
  2. FREE ticket to Singapore (worth of USD 1,000)
  3. iPAD 2019
  4. LED TV
What is the Shal Play, Shal WIN Snake & Ladder promotion period?

90 Days. From 1st Aug 2019 to 29th Oct 2019

Where can I play the Shal Play, Shal WIN Snake & Laddergame?

Shal Play, Shal WIN Snake & Ladder game only available on MyTelenor App (version 3.8)

Where can I download new MyTelenor App?

You can download new MyTelenor App from below link (or) send “App” to short code 500 and get the download link (or) scan QR code,

Download Link: http://bit.ly/mytelenormm

Scan QR:

I have won daily prize what is the validity of the coupon I have received?

The validity for the YKKO coupon is 7 days from the date of coupon received

The validity for the OWAY coupon can be used before 7-Nov-2019.

The validity for the SHOP coupon is 14 days from the date of coupon received

How can I redeem the coupon I have received from YKKO & OWAY?

For YKKO coupon, you need to visit the YKKO outlets any where in Myanmar and use respective coupon for respective offer.

For OWAY, you can visit oway stores or web or app to redeem respective offers

 

I have received Phone/Earphones/PowerBank/Speaker coupon code, how can I redeem?

You need to visit the link which has been sent to you along with the coupon code to redeem. Please visit https://www.telenor.com.mm/snakeandladder to see more details on how to redeem.

I have completed game and got 1 coupon, when will I come to know about grand prize?

Once the campaign period i.e.29th Oct 2019 is over, we will run grand draw on 6th Nov 2019 and Telenor will contact you if you are the winner and also you can see list of winners on our website https://www.telenor.com.mm/snakeandladder

We would request play & complete the game as many times as possible to have more chance of winning grand prize.

I have not received the gift item redeemed from the shop.com.mm website?

You can check the status of the item on shop.com.mm website by entering the tracking id or your mobile no and still if you are not able to get status please call us to help you.

Where can I see the grand prizes details?

You can click on 30th cell on snake & ladder board to see our grand prize partners and also more details on https://www.telenor.com.mm/snakeandladder

Please share the redemption process for shop.com.mm coupon codes.

Please see the Guide link for redemption of the code on the URL shared via SMS.

Video Link (https://www.telenor.com.mm/snakeandladder)

At the checkout page, enter the voucher code and click Apply to enjoy the discount

 

I have to choose cash on delivery? Do I have to pay anything?

Nope, you do not need to pay anything

Do I have to pay for delivery?

Nope, Delivery is free.

How Many Qty will I get with one coupon code?

Each Voucher code will allow you to get 1 x Qty

Can I choose my color?

You will receive the model of the product that is shown on the page, from your SMS However, you will not be able to choose the color Random color will be sent to you.

Does my product cover warranty?

Yes, your gift comes under warranty However, warranty period differs from products to products. Please refer to the product listing to find out more about the warranty coverage

How can I track my order?

Shop.com.mm will send you regular updates about the status of your order via emails and SMS. You may also track your order status by entering your tracking number on "Track My Order" or Your Name's Account > My Orders tabs at the top right corner of shop.com.mm website.

Why does my order take so long?

If your order still hasn't arrived within the delivery timeline, please reach out to Telenor Customer Service or Shop.com.mm customer service through Live Chat, email at "service@shop.com.mm “ or Phone number (95) 09 969 965500

How Much Do I prepare during the receival of the goods?

You do not have to pay anything for the gift

When I do I know they are delivering the goods?

You will receive the call from the delivery team of shop.com.mm You or someone you appointed will need to be present at the address that you have put in place when you check out

When can I receive my product?

Once your gift has been verified by the team, you should receive within 3-5 days from the date you have placed the order However, if you live outside of the coverage area, your order will take longer than 3-5 days, depending on where you are.

Can I return of defective goods?

Yes, you can return your goods to shop.com.mm asper the process listed on shop.com.mm Alternatively, your product is also under warranty coverage. You may request for servicing You can also call shop.com.mm customer officer to guide on the return process.

After returning the goods, how can I get another gift back?

Shop.com.mm agent will guide you to place another order with new Voucher code for you.

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