Pop Pop Par Par is a casual game portal where users can access more than 100+ games in MyTelenor App. Click here

Pop Pop Par Par is a casual game portal where users can access more than 100+ games in MyTelenor App. Click here

Pop Pop Par Par is a casual game portal where users can access more than 100+ games in MyTelenor App. Click here

Requirements for SIM Registration and Ownership Check

As per the announcement from Post & Telecommunication Department, starting 1st April 2019, only two SIMs per ID can be registered.
The list of IDs for SIM registration are:
1.NRIC card
2.Passport (only for foreigners)

Start SIM Registration or Ownership Check

Start

*You can register Telenor SIM cards not only for yourself but also for your friends and family, provided that you have the relevant documents.

Other ways to check your current SIM registration status and Ownership

Check your SIM's registration status and ownership information: dial *979*3*3#
(or)
send SMS "REG" to "500".

How to register your SIM

To register, you need:

  • Your SIM card and handset
  • A valid ID card such as an NRIC or a passport (for foreigners)
  • SIM re-registration is free of charge regardless of channel.

In the registration process we will ask you the following information:

  • Full Name
  • NRIC or Passport number
  • A photo of your NRIC or Passport (make sure name/ID number is clear)

Self-register or get in touch with us online

We encourage you to do your SIM re-registration online and offer the following channels for either self-registration (you will in your details and submit yourself) or assisted registration (a customer care agent will support you).

You can get registered for free through these channels:

Telenor Myanmar Website
Self-registration
Check your current SIM registration, update details and change ownership if needed.

MyTelenor App
Self-registration
Download the MyTelenor app for Android or iOS and register through the app.

Chat with us on Facebook Messenger
Visit our official Facebook page and initiate a Messenger chat to get help from our agents.

Chat with us on Viber
Connect with one of our agents on our official Viber account.

Drop us an email
Connect with one of our agents on our official Viber account.

You can also register at the nearest Telenor shop

We are also happy to help you get registered at your nearest Telenor Branded Shops.
Please remember to bring your ID card with you!

Frequently Asked Questions

SIM cards are required to be registered by Myanmar law. PTD has instructed mobile operators to limit the number of SIMs registered to individual customers to two (2). You can only register two Telenor SIM cards to your national ID (NRIC).SIM cards are required to be registered by Myanmar law. PTD has instructed mobile operators to limit the number of SIMs registered to individual customers to two (2). You can only register two Telenor SIM cards to your national ID (NRIC).

If you want to check your registration, please send “REG” to number 500, or dial *979*3*3#. If your SIM cards is registered, you will see the NRIC number of the registered card holder. If you need to change the registration, please use one of the routes outlined above. Not all SIMs have been registered to the current SIM card holder. This is due to difference practices and regulations over the years since Telenor launched its services in 2014.

If your SIM card has not been registered, your SIM card risks being barred after 30 April 2020 and terminated after 30 June 2020. To avoid any disruption in services, please use one of the methods for SIM registration outlined above.

There are no charges for SIM registration. When you register your SIM card successfully with your NRIC, you can grab free data or balance.

In light of the COVID-19 situation, we recommend that you use online channels such as this website or the MyTelenor app to register your SIM card. If you need to visit a Telenor shop or seek assistance from our representatives, please keep safe distance from other and protect yourself. The following options are available:

• Telenor Myanmar website: http://ecaf.telenor.com.mm
• Download the mobile application “MyTelenor” from Android and iOS at http://bit.ly/mytelenormm and register there.
• Register through our Facebook messenger: https://www.facebook.com/TelenorMyanmar
• Register through our Viber: https://chats.viber.com/TelenorMyanmar
• Send an email to reg@telenor.com.mm
• Visit your nearest Telenor branded store at 200+ different locations across Myanmar.

Whether you register online or at a shop, you will need the following: • Your SIM card (and your handset) • Your NRIC card or your passport (for foreigners) A successful registration contains your full name, your NRIC number and photos of the front and back of your NRIC card.

To register your SIM through self-registration channels (http://ecaf.telenor.com.mm or MyTelenor app), you need to log in using Connect ID, Telenor’s own authorization service. Upon login, you will receive a 4-digit code to your SIM. Use this code to enter into system and continue the registration.
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