Roaming

Telenor will provide the best roaming experience with a growing list of available countries and roaming partners. Telenor makes it easy and affordable for you to stay connected when travelling. Should you need any advice before travelling, please visit our Useful tips or call our Call Centre on 979 If you are already roaming outside of Myanmar please call +95 979 00 979 00. All Telenor SIMs has international Roaming SMS activated by default and do not need to pay any subscription fees. Should you wish to bar international services from your line, please call 979.

No Subscription needed - All Telenor SIMs has international Roaming SMS activated by default. Should you wish to bar international services from your line, please call 979.

Telenor Internet Service can be used in 9 Asian countries ,same as domestic rate of 9 Kyats per MB (Roam Like Home) with the subscriptions fee of 900 Kyats per week . Save up to 99.94% for using data in these 9 countries .

Destination Call a local numbers Call Back Myanmar Call other countries SMS Receive All Calls Data/ MB(Normal Rate) Data/ MB Pack with 900 MMK per week (Promotion Rate) Data/ MB PAYGO (Promotion Rate)

Vietnam

 900 MMK 900 MMK 1,500 MMK 300 MMK 700 MMK 1,5000 MMK 9 MMK 14 MMK

Cambodia

 900 MMK 900 MMK 1,500 MMK 300 MMK 700 MMK 1,5000 MMK 9 MMK 14 MMK
Thailand 500 MMK 500 MMK 1,500 MMK 100 MMK 200 MMK 500 MMK 9 MMK 14 MMK
Malaysia 500 MMK 500 MMK 1,500 MMK 100 MMK 200 MMK 500 MMK 9 MMK 14 MMK
China 900 MMK 900 MMK 1,500 MMK 300 MMK 700 MMK 1,500 MMK 9 MMK 14 MMK

Singapore

 900 MMK 900 MMK 1,500 MMK 300 MMK 700 MMK 1,500 MMK 9 MMK 14 MMK
Bangladesh 500 MMK 500 MMK 1,500 MMK 100 MMK 200 MMK 500 MMK 9 MMK 14 MMK
Pakistan 500 MMK 500 MMK 1,500 MMK 100 MMK 200 MMK 500 MMK 9 MMK 14 MMK
Indonesia 900 MMK 1,000 MMK 1,500 MMK 300 MMK 700 MMK 1,5,000 MMK 9 MMK 14 MMK

Thailand-All Service (Postpaid&Prepaid)-4G/4G LTE/3G roaming available.

Rate Plan Roaming
Talk Calls SMS Data Data Technology
Send Local Call - call a local number (fix or mobile) 500 MMK 100 MMK 500 MMK per MB 4G LTE/3G
Call back home - Call Myanmar +95 xxxx) 500 MMK
Call other countries 1,500 MMK
receive all calls 200 MMK Free

* all calls will be charged per minute

** Local Number = Number from the country where you are roaming - Example : if you roam in Thailand - local number is Thai Number (+66xxxx)

*** Data Roaming will be charged per 50 KB

Frequently Asked Questions
Can I use my Telenor Myanmar mobile services while I'm in foreign countries?

Yes, if you are valid customer of Telenor Myanmar and the country you are visiting is covered.

Which are the countries I can use in and the operators that I can with my Telenor SIM?

There are a large number of Operators and Countries that you can connect/roam with your Telenor.

Do I need to pay for receiving calls while roaming?

You have to pay for both making and receiving calls.

What should I do and whom should I inform in case I have lost my phone or if it has been stolen?

Please call our Customer Care Team ASAP when your phone has been stolen or lost as we need to place call barring to your mobile. And you may be liable for all charges until you have reported it lost or stolen to us.

If I'm living near across-border area(for example, Tamuu, Muse, Myawaddy, Tachilaike,etc) and accidently connected with oversea networks/operators and can be charged by roaming rates, how can I prevent or stop from accidental roaming ?

- To CLOSE Roaming services, send SMS "ROAM OFF" to 500.
- To OPEN Roaming services, send SMS "ROAM ON" to 500.

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