New MyTelenor App

“Do More to Get More” with all new MyTelenor 3.18. Brand new look and feel will entertain you with more excitements and you will get more rewards by simply interacting more with the new app. MyTelenor 3.18 is the FIRST in its kind that has credit card and bank payment integrations which let you purchase any Telenor products in alot more convenient way.Purchase Shal Suboo 700MB, 850MB, 925MB, 1500MB via MyTelenor app to enjoy Shal Shake and benefits.

Not on MyTelenor app yet? Download now!

The brand new MyTelenor app 3.18 can be downloaded easily from both App Store or Google Play Store or just by scanning the following QR code.


Referral Program

Get a chance to get more data just by sharing MyTelenor App with your friends and loved ones! If anyone you know doesn’t have MyTelenor App yet, just help then download it. You’ll get 500 MB data bonus once your friend uses the App and adds your phone number in the referred person box. You get 500 MB for each referral, so refer more to get more!

MyTelenor app 3.18 can be downloaded easily from both App Store or Google Play Store.

For MyTelenor App first time users, sign in with connect ID.

For MyTelenor App first time new users, automatic referral pop-up box will appear in the first login screen.

Input the valid referred Telenor number in contact box then press “REFER NOW”.

Referrer will get the bonus receive message.


Multi Account Management

Telenor Users, are any of your friends or family facing difficulty in using MyTelenor App? Worry no more because you can now manage their Telenor number via your MyTelenor App! You can conviently top-up, check their account balance, purchase packages and also help them get exclusive Telenor offers and benefits. Watch the video to find out how to manage up to 5 numbers in a few easy steps. Go to MyTelenor app now to help your loved ones enjoy more of Telenor services now.

Customer Journey

How to use Multi Account Management System

Spend up to 500Ks
Get up to 50GB

Spend up to 1500Ks
Get up to 300GB

Spend more than 1500Ks
Get up to 1000GB

Make your own plan according to your own needs of Internet, Talk-Time, SMS, Validity with great savings and stand a chance to win up to 1000 GB.
Find Out More

Shal Play, Shal Win Snake & Ladder is a new Telenor App exclusive lucky draw campaign for Telenor users. Customers who bought any package from Telenor will have a chance to play this game on MyTelenor app to win more than 110,000 daily prizes and many mega prizes , like handsets, iPads, TV, air tickets, electronic accessories, discount coupons and many more.

Key Features

The brand new MyTelenor 3.18 App brings you the whole new experience with the new key features. Download and explore the new experiences now!


New Design Change

MyTelenor app version 3.18 with exciting features such as intuitive (simple, clean, accessible) new utility dashboard, fun rewards and games, the best offers customized for you, our Telenor STAR Loyalty program, more payment options to top-up conveniently, and lots more to discover from Telenor.


Enhance Utility Features

Easy and Faster (one click) utility features included such as Easy QR top up, Bank Top Up, Check Main balance and your pack balance, Pack purchase and Easy Balance Transfer function in home dashboard.


Gamification (Shake & WIN)

Purchases 700MB, 850MB, 925MB, 1500MB Shal SuBoo pack from My Telenor App and SHAKE to WIN up to 300GB free data bonus.


STAR Loyalty Program

Full redemption journey for Telenor Loyalty program for Telenor STAR customers. MyTelenor App Loyalty program show the customer’s STAR status, full partner’s benefits and it can be done full end to end coupon redemption journey for Telenor STAR customer.


Telenor Pay

Industrial first digital payment/top up solution integrated in the new MyTelenor App. Customers can make easy and secure top up from the Visa, Master and MPU cards that allowed to make transaction for local E-commerce transactions from the Bank in new MyTelenor app.

Watch how MyTelenor works

Frequently Asked Questions
Shal Shake Voice Packs
What is Shal Shake Voice Packs and how can I win extra data bonus from it?
Will I win the same bonus from 3 packs ?
What is the validity of Free Data Bonus?
Will unused bonus be expired after 5 days validity?
Will Shal Shake Voice Packs data bonus combine with Data Shal Shake data bonus ?
Which Version should I download/update to see Shal Shake Voice Packs
Referral Program
What is Referral Program feature?

Referral Program is about offering benefits to app promoting Telenor users.

How can we get referral bonus?

When party A introduces to install app to MyTelenor app first time users (party B), party B will see the referral pop up box in the screen after connect ID login before home page landing. Party B can input the MSISDN of party A in pop up box then go to home page. Then party A will get referral bonus.

How can referred person know the bonus?

SMS will be received for getting the bonus.

Who are eligible for Referral Bonus?

Only valid Telenor commercial prepaid customers are eligible for Referral bonus.

What benefits can referred person get?

500MB Free data bonus will be received on referrer MSISDN per refer time and bonus can be use on 5 calendar days.

What benefits can Referee (new users) get?

Referee will get free app sign up bonus (Up to 10 GB) for app download and sign up.

What is campaign period?

Campaign will be ended on (30/Sep/2020) – until further notice.

Is there any limitation for numbers of referral?

There is no limitation on numbers of referral.

What is MyTelenor App?

MyTelenor App is a useful (utility) mobile application for Telenor Myanmar subscribers for easy access with rich experience to the Telenor services, offers and many more information and features.

How Can I download MyTelenor App?
What’s new in MyTelenor?
How do I Top Up from MyTelenor app?
How can I do Balance Transfer from MyTelenor app?
How do I buy Packs and view Telenor’s latest offers?
How can I change the voice and data Plans?
How many languages are supported in the App?
Is the app free to use?
Can I use MyTelenor app with zero balance?
What is Data Shal Shake and how can I win extra data bonus from it?
Will I win the same bonus from 4 packs ?
What is the validity of Free Data Bonus?
Will the unused bonus be expired after 7 days validity?
My payment has failed. Why?
Payment was successful and the amount has been deducted from my card. But I haven’t received the top-up amount.
“Save the card for next time payment” option. What is this?
Multi-Account Management
What is the multi-Account feature?
How user can manage for other numbers?
Can we add only prepaid number under my (child account) multi-account management function?
Is there any restriction required to add under your child account?
How many numbers I can add in my multi-account function?
If my number was added by someone account, can I remove by myself?
Can I access multi-account function on all MyTelenor app versions?
My Account
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