Kyo Thone

Emergency borrow credit from Telenor when your main account balance is low. When your main balance is 200 Ks or less, you have the option to take a loan and repay back it with a service fees when you top up next.

Frequently Asked Questions
How to take the loan?

Dial *500# to obtain Emergency Balance 800 Ks (or)

Dial *2400# to obtain 2400 Ks (For Star Customers) from Telenor.

How to check Kyo Thone balance?

You can check your extended balance by dialing *124*1#. In my Telenor app, you can check your balance.

What are the eligibility criteria?

In order to obtain emergency credit balance, customer should be the active user on Telenor SIM at least 30 days and repaid all the previous loans.

** Effective from 6th March 2019

How much is the Service Fees?

With effect from 30th Sept 2018, a service fee of 60 Kyats (inclusive of commercial tax) will be charged.

What can we use for Emergency Borrow balance?

Borrowed credit can be used for all Telenor services (except Balance Transfer) with 30 days validity.

I am on postpaid plan. Can I get ECB offers?

No. ECB offer is only applicable for Prepaid Customers.

My Telenor
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