1. The Aww Bar Nyan Nyan Lucky Draw Program (“Lucky Draw”) will be launched by Telenor Myanmar Limited (“Telenor”) on 20th November 2020 and will run until 18th Jan 2021 (“Lucky Draw Period”). Customer will need to use all Lucky Counts must before 23:59 hours on 18th Jan 2021, Myanmar Time. Lucky Counts not used till the end of this period will not be eligible for the Lucky Draw. Telenor reserves the right to change the Lucky Draw Period at their sole discretion.
2. Participation in the Lucky Draw is subject to these Terms and Conditions (“T&Cs”). Entry into this Lucky Draw is deemed as acceptance of these T&Cs and any amendments, additions, replacements, variations and modifications hereto, which shall be final and binding in all respects on each participant. Amendments to the T&Cs will be posted at this application. Telenor reserves the right to make changes in Terms and Conditions of the Lucky Draw, including the substitution of a prize, which will become effective upon announcement. By entering the Lucky Draw, participants agree to be bound by and to comply with the TCs.
3. The Lucky Draw is open to all customers who subscribe to Telenor’s prepaid mobile telephone services (“Telenor Customers”), unless otherwise determined in these T&C. Telenor Customers, who want to participate in the Lucky Draw will be required to access their “My Telenor” application on their mobile device.
4. The following categories of persons or legal entities are not eligible to participate in the Lucky Draw (“Non-Eligible Participants”): a) any employees of Telenor, including employees on full-time, part-time, permanent or temporary arrangements; b) any service providers to Telenor or business partners of Telenor, as well as employees of such; or c) any parties involved in sale or distribution of any Telenor products or services, as well as employees of such. Telenor shall have the absolute discretion to determine the eligibility of any Participants, including after a Participant has won a prize. Any prizes won by a Non-Eligible Participant shall be retained by Telenor and disposed of at Telenor`s sole discretion.
5. Telenor Customers are eligible to participate in Lucky Draw program based on purchase of any Telenor package (“Eligible Customer”) through MyTelenor app, Web, USSD, SMS and E-load. All Eligible Customers will be offered Lucky Counts based on the Telenor SIM top up amount and successful Telenor package purchased including “FlexiPlan” and “Myanmar net wifi” packages during the Lucky Draw Period (“Lucky Counts”). The number of Lucky Counts issued for each Top up amount and Telenor package purchase (purchased including “FlexiPlan” and “Myanmar net wifi” packages) will be based on the following: a. <= 1000 Kyats, 1 Lucky Count b. 1001 – 3000 Kyats, 2 Lucky Counts c. 3001 – 5000 Kyats, 3 Lucky Counts d. >5001 Kyats, 5 Lucky Counts
6. After purchasing of any packages from Telenor, eligible Customers will need to access their “MyTelenor” app and claim the available Lucky Counts within 48 hours from the purchase of the package. If Lucky Counts are not claimed within 48 hours, the Eligible Customers will not receive any Lucky Counts from their purchase of the packages. Customers will not be compensated for any expired Lucky Counts.
7. Lucky Counts that are claimed in accordance with section 6 of these T&C will be valid until the end of the Campaign. No compensation will be offered for Lucky Counts that expires. Each Lucky Count gives right to do one Chance to play Balloon Protection Game and get the instant prices (“Lucky Chance to play the game”) in the “My Telenor” app.
8. Eligible Customers will have to follow the Lucky Draw Game Rules to play the Balloon Protection Game since they have participated in this Lucky Draw (“Game Player”). Details of Lucky Draw Game rules are as follows: 1. There are six levels in Lucky Draw Game. The higher level the game player can pass, the higher rewards they will get. 2. The Game Player shall raise the balloon and avoid the obstacles. 3. The Game Player can choose the direction of the balloon (left and right) that they want to protect the balloon from obstacles. 4. If the balloon hits obstacles in any level, the game will refresh from the beginning (Level 1) when Eligible customers raise the balloon. 5. If game player hit the obstacles in Level-1, the game will refresh from the beginning. Game Player who can protect a balloon from being hit the obstacles can win rewards for the highest level that they passed (Eg : If game player fail in level 4, he/she can get the level 3 reward amount)
9. The Eligible customer can have a chance to win the Instant Prizes (Daily Prizes) for the highest level of balloon protection game that they passed. The prizes for the Lucky Draw are as follows: - Free Internet Data (MB) - Free On-net Call - Free On-net SMS - Free Facebook night Data - Free Mobile Legend Game Data
10. The winners of Free Internet Data Winner, Free On-net Call, Free On-net SMS, Free Facebook night Data and Free Mobile Legend Game Data (“Telco Prizes”) will obtain these prizes as a direct credit to their internet and SMS balance as soon as practicable after winning the Lucky Draw game. The Free On-net Calls and Free SMS can only be connected between Telenor users. The Telco Prizes will have 3 days validity. Free Internet Data prizes can only be transferred to other Telenor Customers (“data prizes”).
11. Game player can share their Free Internet data prizes if he wins above 1GB Data bonus in Lucky Draw Game (“Data gift”). Game player shall not transfer the data gift that is beyond their data bonus/prize. They can set the number of persons who will receive the data gift and total data amount to be shared when they click the data share button. Game Player must set the minimum 3 persons for the share data gift who will receive the data gift each time when they share the data gift. Amount of data gift can be received randomly within the limitation of total numbers of data gift set by game player.
12. Game player can share their data prizes to other Telenor users (“Receivers”) through social media or any media channel (such as Facebook, messenger, Viber, Instagram). Game Players agree and understand that data receiver can be able to see phone number of game player. Game player cannot withdraw or cancel their data share link whether receiver collect/claim such data or not. Data share link will be expired after 3 days starting from data gift share date. Receiver can also share this data share link to other Telenor users within 3 days from data gift share date from game player.
13. Only Telenor prepaid users can claim this data gift. The person who receives the data gift from game player can claim after filling their Telenor prepaid numbers. Receivers will obtain these data gifts as a direct credit to the internet balance of their Telenor numbers that they fill to claim the data gift.
14. Data gift shall only be valid for 3 days from the time they claimed such data. Telenor will send the SMS with validity date of such data gift to the provided Telenor numbers of the receivers if the receivers follow the instruction and claim the gift.
15. The Lucky Draw for Instant Prizes will be made as an online drawing through the “My Telenor” application (AwwBar Nyan Nyan) on the customer’s mobile device. Telenor will send the SMS message with the type of winning prize, amount and validity date to winner phone number. Lucky Draw for Instant Prizes are subject to a limited number of prizes per day – as discretionary set by Telenor. Telenor will not have any liability or responsibility towards customers playing the game after the daily allocation of Instant Prizes are given away. Telenor will not have any responsible for warranty, condition for the winning prizes.
16. Instant prizes will be expired within 3 days after the game players receiving such prizes. Data gifts will also be expired 3 days after claiming these gifts.
17. Game Player can find the history of winning prizes and data gift in “History” section of their “My Telenor” application.
18. Telenor is not responsible for the Lucky Counts, instant prizes and data gift that are not used within the expiration time.
19. Telenor reserves the right to refuse to provide any prizes to winners that are not legally permitted to own or operate such prizes. In the event of any such refusal as outlined in this section, Telenor shall have the full discretion to withdraw the prize, and make use of such prizes as Telenor deems fit.
20. Telenor shall not be obligated for the dispute between Data gift receiver and giver. Telenor also assumes no responsibility for any loss or damage or expenses arising in connection with the Lucky Draw, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected and any situation which is beyond the control of Telenor which may affect any customer’s eligibility for the Lucky Draw.
21. Prizes assigned to any winner who Telenor or Partner is not able to reach within time period pre-determined by them, or prizes assigned to winners who fail to comply with any instructions specified by them, winning prize shall be forfeited by the Winner and shall be retained by Telenor and disposed of at Telenor`s sole discretion.
22. Nobody shall transfer the data gift with money value. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered by Telenor (or) Partner. Unless otherwise stated in these T&C, a winner who is awarded a prize might however at its discretion sell or dispose of one or more prizes as the customer deems fit. Where prizes contain a specific date during which the prize should be accepted or utilized, no requests for extensions or replacements whatsoever will be entertained. Telenor does not accept and expressly disclaims any warranties express or implied in connection with any prizes to the fullest extent permitted by applicable law. Participants are deemed to have accepted and agreed to be bound by these Terms & Conditions. If tax and other payment are payable with respect to a won prize, such tax is the sole responsibility of the winner.
23. By participating in Telenor’s Lucky Draw, customers agree and permit Telenor, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and without limitation, the customers’ name, picture, image and statements about Telenor’s Lucky Draw and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes without any further compensation, notice, review, or consent to the furthest extent possible under law.
24. Telenor reserves the right to replace the prize with an alternative prize if circumstances beyond Telenor’s control make it necessary to do so.
25. The decision of Telenor regarding any aspect of the Lucky Draw is final and binding.
26. Telenor reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions and the person who cannot provide or refuse to provide the required information/ document as Telenor’s think fit and necessary
27. Telenor reserves the right to hold void, cancel, suspend, or amend the Terms and Conditions of this Lucky Draw where it becomes necessary to do so at its full discretion.
28. Winners of a Lucky Draw shall sign all required documents for formalities and/or regulatory processes as deemed to be required or appropriate by Telenor.
29. The Lucky Draw and these Terms and Conditions shall be governed by the laws of the Republic of Union of Myanmar and all Participants (including the Winners) are deemed to have agreed to submit to the exclusive jurisdiction of the Myanmar Courts.
30. In the event of inconsistencies or discrepancy between the English and Myanmar version of these Terms and Conditions, the English version shall prevail.

By activating this Speed+ service, it is assumed that you have read, understood and agreed to below terms and conditions.

• Customer is hereby notified that this product is eligible for all Telenor Platinum and Gold stars customers who are using individual pre-paid services.
• What Telenor offers to you is to activate Speed+ without requiring paying for activation service fees and enjoy faster data speed and service. For the avoidance of doubt, Service activation fee is free, and Customer will only pay for the data.
• Customer acknowledges that the Speed+ will be activated only for two hours commencing from Customer’s activation and all data consumption will be from customer’s existing data balance or “Pay-go” data with “Pay as You Go” rate.
• By activating the Service, you admit about your understanding that data speed will be varying depending on the type and capacities of your communication device, your location and status Service Coverage Area, signal strength and other factors which can affect Communication technologies. However, if you are in a service area where you could access strong signal of the network and if you have a sufficient data balance or pre-paid top up balance, you will enjoy faster data service for two hours.
• Customer also acknowledge and fully noticed that once the Pack validity is over, customer will continue experiencing the standard data speed.
• Customer may choose to turn of the service during such two hours because Un-subscription option is allowed within 2 hours validity.
• Telenor guarantees that this product will not be automatically renewed.
• Customer acknowledges that other services are not covered in this product and Customer will be charged for usage of other components of the services such as voice and SMS from other packages or usage or main balance during the Speed+ validity duration.
• Customer accepts that after consuming of available data pack or Pay-Go data during the product validity duration, the data usage will be resumed to standard mobile data speed.
• Customer admits that he/she has read, understood and agrees to above all terms and conditions and decides to purchase the pack. If there is any complaint or dispute arose out of or in connection with this service pack or all other services from Telenor will be resolved by negotiating amicably between the Customer and Telenor.
• If no agreement is reached within 30 calendar days, the complaint will be submitted to relevant Township Consumer Protection Department of Ministry of Commerce and the decision made by that office will be final and binding upon Telenor and Customer.