Press Release

Telenor Myanmar and Experian partner to accelerate financial inclusion for unbanked subscribers

07 December, 2018 - Yangon

  • Partnership provides Telenor subscribers access to digital financial services
  • This is an important step in enabling financial inclusion in a country where only 26% of its 53 million population have access to banking facilities.

Telenor Myanmar today announced the partnership with Experian, the world leader in information services, to provide affordable, accessible and relevant financial products to Myanmar’s unbanked individuals, households and small businesses.

Myanmar has experienced rapid growth in mobile phones and internet penetration, with adoption rates having soared in recent years to 90%. In its Digital Myanmar report launched in last February, Telenor Myanmar suggested the government to adopt digital solutions to its most pressing challenges on its journey towards the inclusive and sustainable socio-economic development across all states and regions.

Through Experian’s ecosystem of partners including financial institutions and lenders, Telenor Myanmar will help the unbanked to have access to loans that are otherwise only available to individuals with traditional banking history.

Using the subscription profile, Telenor Myanmar subscribers will be able to avail of financial products and services that suit their needs. Be it for household expenses or for livelihood, Experian will help Telenor Myanmar facilitate premium pre-qualification of individuals for securing micro-financing (unsecured loans of equivalent to US $1,000 and below) and credit cards (equivalent to US $1,000 and below) at no cost.

“Myanmar as a “digital native” country with widespread use of smartphones and high penetration of mobile broadband, presents a unique potential environment for digital services and to leapfrog its peers, given the right conditions. Telenor exists to help our customers get the full benefit of being connected and provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for all. We are very proud and enthusiastic about this partnership with Experian which will become the very first of this kind and will enable financial institutions to reach out to the millions of unbanked subscribers. Using Experian’s lead generation solution to pre-qualify unbanked subscribers and providing an avenue for them to access credit from financial institutions is one strong contribution to our efforts to empower our subscribers,” said Amaresh Kumar, Chief Marketing Officer of Telenor Myanmar.

This collaboration represents an important step for Experian to enable financial inclusion in a country where only 26% of its 53 million population have access to banking facilities and financial products. This creates challenges for individuals who want to set up and operate small businesses, obtain a credit card, or fund their children’s education. For financial institutions, alternative data such as telco data can lead to quality and tailored pre-qualified leads, facilitating quicker assessment of an applicant and overall onboarding of customers.

Dev Dhiman, Managing Director, Southeast Asia & Emerging Markets, Experian said, “Experian aims to improve financial inclusion through the use of alternative data. Our partnership with Telenor Myanmar will broaden access to essential financial products for millions of people in Myanmar. We hope that our partnership with Telenor serves as a catalyst in empowering the unbanked communities, enabling more consumers to enjoy the fruits of Myanmar’s rapid socio-economic progress. This partnership reinforces and strengthens Experian’s commitment to Myanmar and to advancing financial inclusion through Southeast Asia and around the world.”

About Telenor

Telenor Myanmar has been providing accessible and affordable mobile communications to people across Myanmar since September 2014 and now offers a data network with the widest coverage and best user experience in the country. With more than 8,200 sites nationwide, Telenor Myanmar serves more than 18 million customers in all States, Regions and territories through its 2G, 3G and 4G network. Telenor Myanmar is part of Telenor Group, one of the world's major mobile operators with more than 172 million subscriptions across Scandinavia and Asia and committed to responsible business conduct and driven by the ambition of empowering societies.

For more information about Telenor Group, please visit:

About Experian

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 16,500 people operating across 39 countries and every day we’re investing in new technologies, talented people and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.

For media enquiries, please contact:

Shwe Yinn Mar Oo
Corporate Communications
Telenor Myanmar

PRecious Communications for Experian
Clarence Lim / Priya Suraindran
Telephone (65) 6303 0567

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