• My Telenor

Expert, Service Platform

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Telenor Myanmar is now recruiting top talents to develop and lead new teams.

Expert, Service Platform


To perform complex tasks for VAS design, capacity management, and quality optimization to ensure alignment of the design with network strategies and policies


  • Perform complex tasks for capacity planning and integrated solution architecture design for VAS network elements in order to ensure effectiveness and standardization of VAS network solution in all technical issues related to VAS network
  • Perform complex tasks for VAS network design and optimization to be within project scope and timeline to ensure achievements of project objectives within determined timeline, set budget and expected solution quality
  • Perform complex tasks for detailed design for VAS network elements including security design and implementation for IN, VPN, SDP/CPA, and USSD within targeted capacity plan and security platform to ensure optimization of network quality, stability and reliability
  • Perform complex tasks for VAS network optimization plan to ensure network efficiency and minimize fault incident/event occurrence
  • Perform complex tasks for 3rd tier support for incident and problem management to maintain and improve quality of network at the highest performance and sustainably fixed from its root cause
  • Identify and respond appropriately to various network problems, allocating or escalating them as necessary in order to restore system integrity
  • Provide technical advice to junior team members through methodology and process, identify risk and determine how to approach and complete tasks, in order to ensure that all activities are performed according to plan and design standard and strategy
  • Implement allocated assignments on a timely and accurate manner to ensure successful completion of designated tasks
  • Report all issues/variances with planned work to ensure any activities outside normal procedures are communicated in a timely and accurate manner
  • Continuously keep self up to date with changes in technology affecting systems, equipment and procedures relevant to the role, in order to maintain knowledge levels required to do the job
  • Be accountable for other certain works as assigned from immediate superior level


  • Bachelor's Degree or higher in Electrical / Electronics / Telecommunication Engineering / IT
  • Strong solution development aptitude and analytical bent of mind in the space.
  • Ability to define, articulate, estimate and cost the complete Platform domain solution.
  • Monitoring and manage tools for servers, storage/backup
  • Possess strong business acumen preferably with digital business experience
  • Strong written and communication skills
  • Demonstrated ability to drive a service restoration outcome for an incident and the ability to drive a customer management outcome during and after an incident
  • Ability to prepare and communicate analysis and recommendations for the resolution of technical and business


Please submit your application to